:root{
  --bg:#faf6ef; --bg-soft:#f3ecdd; --surface:#fffdf8; --surface-2:#ede4d3;
  --ink:#1a1712; --ink-2:#5c5548; --line:#ddd2bd;
  --dark:#111110; --dark-2:#0c0c0b; --cream:#faf6ef; --cream-2:#d8cfbc;
  --accent:#bc5a1e; --accent-strong:#96440f; --accent-soft:#f7e8d8;
  --ok:#1f6b3d; --ok-soft:#e3efe2;
  --radius:16px;
}
@media (prefers-color-scheme: dark){
  :root{
    --bg:#171410; --bg-soft:#1e1a15; --surface:#221e19; --surface-2:#2c2821;
    --ink:#f3ecdd; --ink-2:#c4bba6; --line:#3d372c;
    --dark:#0c0c0b; --dark-2:#080808; --cream:#faf6ef; --cream-2:#d8cfbc;
    --accent:#e07a33; --accent-strong:#f09a54; --accent-soft:#332216;
    --ok:#7bc48f; --ok-soft:#1d2f22;
  }
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;font-family:"IBM Plex Sans",system-ui,-apple-system,"Segoe UI",sans-serif;background:var(--bg);color:var(--ink);font-size:17px;line-height:1.55;-webkit-font-smoothing:antialiased}
img{max-width:100%;display:block}
a{color:inherit}
h1,h2,h3{font-family:"IBM Plex Sans Condensed","IBM Plex Sans",sans-serif;line-height:1.05;margin:0;letter-spacing:.01em}
.mono{font-family:"IBM Plex Mono",monospace}
.wrap{max-width:1140px;margin:0 auto;padding:0 20px}
section{padding:64px 0}
.section-head{max-width:640px;margin-bottom:30px}
.section-head h2{font-size:clamp(30px,4.4vw,44px);font-weight:700;text-transform:uppercase}
.section-head p{color:var(--ink-2);margin:10px 0 0;font-size:18px}

header.site{position:sticky;top:0;z-index:40;background:var(--bg);border-bottom:1px solid var(--line)}
.header-in{display:flex;align-items:center;gap:18px;padding:12px 0}
.brand{display:flex;align-items:center;gap:12px;text-decoration:none;margin-right:auto;min-width:0}
.brand-mark{min-width:52px;height:46px;padding:0 10px;background:var(--dark);color:var(--cream);display:flex;align-items:center;justify-content:center;font-family:"IBM Plex Sans Condensed",sans-serif;font-weight:700;font-size:21px;border-radius:999px;letter-spacing:.04em;flex:none}
.brand-logo{height:54px;width:54px;object-fit:contain;border-radius:10px;flex:none;background:#fff}
.foot-logo{background:#fff;border-radius:10px;padding:4px;display:inline-flex;flex:none}
.foot-logo img{height:46px;width:46px;object-fit:contain;display:block}
.brand-name{font-family:"IBM Plex Sans Condensed",sans-serif;font-weight:700;font-size:22px;line-height:1;text-transform:uppercase;white-space:nowrap}
@media (max-width:640px){.brand-name{white-space:normal;font-size:19px}}
.brand-sub{font-size:12px;color:var(--ink-2);letter-spacing:.08em;text-transform:uppercase;margin-top:3px;display:block}
nav.main{display:flex;gap:22px}
nav.main a{text-decoration:none;font-weight:600;font-size:15.5px;color:var(--ink-2);white-space:nowrap}
nav.main a:hover{color:var(--ink)}
.header-cta{display:flex;gap:10px;align-items:center}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:9px;border:0;cursor:pointer;text-decoration:none;font-family:inherit;font-weight:700;font-size:16px;padding:13px 24px;border-radius:999px;transition:background .15s ease}
.btn-accent{background:var(--accent);color:#fff}
.btn-accent:hover{background:var(--accent-strong)}
.btn-dark{background:var(--dark);color:var(--cream)}
.btn-ghost{background:transparent;border:1.5px solid var(--line);color:var(--ink)}
.btn-ghost:hover{border-color:var(--ink-2)}
.btn-call{padding:11px 18px;font-size:15px;font-family:"IBM Plex Mono",monospace;font-weight:600;white-space:nowrap}
@media (max-width:900px){nav.main{display:none}}
@media (max-width:760px){.header-cta .btn-accent{display:none}}
@media (max-width:560px){.brand-sub{display:none}.header-cta .btn-call{display:none}}

.hero{background:var(--dark);color:var(--cream)}
.hero-bg{position:relative;background-image:url("/assets/blue-ridge-hero-2.webp");background-size:cover;background-position:center 38%}
.hero-bg::before{content:"";position:absolute;inset:0;background:rgba(10,10,9,.62)}
.hero-bg .wrap{position:relative;display:block;max-width:1140px;padding-top:76px;padding-bottom:76px}
.hero-bg .lede{max-width:620px}
.hero-badge-static{position:static;margin-top:30px;background:var(--surface);color:var(--ink);border-radius:12px;padding:12px 16px;display:inline-flex;gap:12px;align-items:center;max-width:340px}
.hero-badge-static .dot{width:11px;height:11px;border-radius:50%;background:var(--ok);flex:none}
.hero-badge-static b{display:block;font-size:15.5px;line-height:1.25}
.hero-badge-static span{font-size:13.5px;color:var(--ink-2)}
.hero .wrap{display:grid;grid-template-columns:1.05fr .95fr;gap:44px;padding-top:58px;padding-bottom:58px;align-items:center}
.hero h1{font-size:clamp(42px,6vw,68px);font-weight:700;text-transform:uppercase}
.hero h1 em{font-style:normal;color:#f0a05a}
.hero p.lede{font-size:19.5px;color:var(--cream-2);margin:18px 0 26px;max-width:540px}
.hero-ctas{display:flex;gap:12px;flex-wrap:wrap}
.hero .btn-ghost{border-color:#4a463c;color:var(--cream)}
.hero .btn-ghost:hover{border-color:#8a8270}
.hero .btn-call-hero{font-family:"IBM Plex Mono",monospace}
.trust-row{display:flex;flex-wrap:wrap;gap:8px 22px;margin-top:30px;font-size:15px;color:var(--cream-2)}
.trust-row li{list-style:none;display:flex;gap:8px;align-items:center}
.trust-row ul{display:contents;margin:0;padding:0}
.hero-photo{position:relative}
.hero-photo img{border-radius:18px;aspect-ratio:4/3.4;object-fit:cover;width:100%}
.hero-badge{position:absolute;left:12px;bottom:16px;background:var(--surface);color:var(--ink);border-radius:12px;padding:12px 16px;display:flex;gap:12px;align-items:center;max-width:320px}
.hero-badge .dot{width:11px;height:11px;border-radius:50%;background:var(--ok);flex:none}
.hero-badge b{display:block;font-size:15.5px;line-height:1.25}
.hero-badge span{font-size:13.5px;color:var(--ink-2)}
@media (max-width:900px){.hero .wrap{grid-template-columns:1fr;padding-top:42px}}

.page-hero{background:var(--dark);color:var(--cream)}
.page-hero .wrap{padding-top:46px;padding-bottom:46px}
.page-hero h1{font-size:clamp(36px,5vw,56px);font-weight:700;text-transform:uppercase;max-width:820px}
.page-hero h1 em{font-style:normal;color:#f0a05a}
.page-hero p.lede{font-size:19px;color:var(--cream-2);margin:16px 0 24px;max-width:640px}
.crumbs{font-size:14px;color:var(--cream-2);margin-bottom:16px}
.crumbs a{color:#f0a05a;text-decoration:none;font-weight:600}
.crumbs a:hover{text-decoration:underline}

.emergency{background:var(--accent-soft);border-bottom:1px solid var(--line)}
.emergency .wrap{display:flex;align-items:center;gap:10px;padding-top:18px;padding-bottom:18px;flex-wrap:wrap}
.emergency h2{font-size:22px;text-transform:uppercase;font-weight:700;white-space:nowrap;margin-right:8px}
.symptom{display:inline-flex;align-items:center;background:var(--surface);border:1.5px solid var(--line);color:var(--ink);font-weight:600;font-size:15.5px;padding:10px 18px;border-radius:999px;text-decoration:none}
.symptom:hover{border-color:var(--accent);color:var(--accent-strong)}
.emergency .call-link{margin-left:auto;font-weight:700;color:var(--accent-strong);white-space:nowrap;font-family:"IBM Plex Mono",monospace;font-size:15px;text-decoration:none}

.svc-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}
.svc{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;display:flex;flex-direction:column}
.svc img{aspect-ratio:16/9.5;object-fit:cover;width:100%}
.svc-body{padding:20px 20px 22px;display:flex;flex-direction:column;gap:8px;flex:1}
.svc h3{font-size:24px;font-weight:700;text-transform:uppercase}
.svc p{margin:0;color:var(--ink-2);font-size:16px;flex:1}
.svc-book{align-self:flex-start;font-weight:700;color:var(--accent-strong);font-size:15.5px;text-decoration:none}
.svc-book:hover{text-decoration:underline}
.svc-list{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-top:20px}
.svc-mini{background:var(--bg-soft);border-radius:var(--radius);padding:20px}
.svc-mini h3{font-size:22px;font-weight:700;text-transform:uppercase;margin-bottom:6px}
.svc-mini p{margin:0 0 12px;color:var(--ink-2);font-size:15.5px}
@media (max-width:900px){.svc-grid,.svc-list{grid-template-columns:1fr}}

.how{background:var(--bg-soft)}
.how-grid{display:grid;grid-template-columns:1fr 1fr;gap:44px;align-items:start}
.steps{display:grid;gap:0}
.step{display:flex;gap:18px;padding:20px 0;border-bottom:1px solid var(--line)}
.step:first-child{padding-top:4px}
.step:last-child{border-bottom:0}
.step-num{width:42px;height:42px;flex:none;border-radius:50%;background:var(--dark);color:var(--cream);display:grid;place-items:center;font-family:"IBM Plex Mono",monospace;font-weight:600;font-size:18px}
.step h3{font-size:23px;font-weight:700;text-transform:uppercase}
.step p{margin:5px 0 0;color:var(--ink-2);font-size:16px}
.sophie-card{background:var(--surface);border:1px solid var(--line);border-radius:18px;padding:26px}
.sophie-head{display:flex;gap:14px;align-items:center;margin-bottom:6px}
.sophie-avatar{width:52px;height:52px;border-radius:50%;background:var(--accent);color:#fff;display:grid;place-items:center;font-family:"IBM Plex Sans Condensed",sans-serif;font-size:26px;font-weight:700;flex:none}
.sophie-head b{font-size:18px;display:block;line-height:1.2}
.sophie-head span{font-size:14px;color:var(--ok);font-weight:600}
.sample-label{display:inline-block;font-size:12px;font-weight:700;letter-spacing:.07em;text-transform:uppercase;background:var(--accent-soft);color:var(--accent-strong);padding:5px 10px;border-radius:999px;margin:10px 0 14px}
.bubble{background:var(--bg-soft);border-radius:4px 14px 14px 14px;padding:12px 15px;font-size:15.5px;margin-bottom:10px;max-width:92%}
.bubble.me{background:var(--dark);color:var(--cream);margin-left:auto;border-radius:14px 4px 14px 14px}
.sophie-card .fineprint{font-size:13.5px;color:var(--ink-2);margin:14px 0 0}
@media (max-width:900px){.how-grid{grid-template-columns:1fr}}

.proof{background:var(--dark);color:var(--cream)}
.proof .wrap{display:grid;grid-template-columns:repeat(4,1fr);gap:26px;padding-top:44px;padding-bottom:44px}
.proof-stat b{font-family:"IBM Plex Mono",monospace;font-size:34px;font-weight:600;display:block;line-height:1.1;color:#f0a05a}
.proof-stat span{color:var(--cream-2);font-size:15px}
@media (max-width:900px){.proof .wrap{grid-template-columns:repeat(2,1fr)}}

.towns{display:flex;flex-wrap:wrap;gap:10px}
.town{border:1.5px solid var(--line);border-radius:999px;padding:9px 18px;font-weight:600;font-size:15.5px;background:var(--surface);text-decoration:none}
a.town:hover{border-color:var(--accent);color:var(--accent-strong)}
.town.home{background:var(--accent-soft);border-color:var(--accent);color:var(--accent-strong)}
.area-note{margin-top:20px;color:var(--ink-2);max-width:640px}
.area-note a{font-family:"IBM Plex Mono",monospace;font-weight:600}

.book{background:var(--bg-soft)}
.book-grid{display:grid;grid-template-columns:1fr 1fr;gap:44px;align-items:start}
.book-side h2{font-size:clamp(30px,4.4vw,44px);font-weight:700;text-transform:uppercase}
.book-side p{color:var(--ink-2);font-size:18px}
.phone-big{font-family:"IBM Plex Mono",monospace;font-size:32px;font-weight:600;color:var(--accent-strong);text-decoration:none;display:inline-block;margin-top:6px}
.book-hours{margin-top:22px;display:grid;gap:8px;font-size:16px}
.book-hours div{display:flex;justify-content:space-between;gap:20px;border-bottom:1px dashed var(--line);padding-bottom:8px;max-width:360px}
.book-card{background:var(--surface);border:1px solid var(--line);border-radius:18px;padding:28px}
.book-card h3{font-size:26px;font-weight:700;text-transform:uppercase;margin-bottom:10px}
.book-card p{color:var(--ink-2);margin:0 0 18px}
.book-card .btn{width:100%}
@media (max-width:900px){.book-grid{grid-template-columns:1fr}}

.prose{max-width:760px}
.prose h2{font-size:clamp(26px,3.6vw,36px);font-weight:700;text-transform:uppercase;margin:38px 0 12px}
.prose h2:first-child{margin-top:0}
.prose h3{font-size:22px;font-weight:700;margin:26px 0 8px}
.prose p{margin:0 0 16px;color:var(--ink)}
.prose p.muted,.prose .muted{color:var(--ink-2)}
.prose ul{margin:0 0 16px;padding-left:22px}
.prose li{margin-bottom:7px}
.prose a{color:var(--accent-strong);font-weight:600}
.facts-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px 30px;margin:6px 0 10px}
.facts-grid div{border-bottom:1px dashed var(--line);padding-bottom:10px}
.facts-grid b{display:block;font-size:13.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--accent-strong);margin-bottom:3px}
@media (max-width:760px){.facts-grid{grid-template-columns:1fr}}

.faq{max-width:760px}
.faq details{border-bottom:1px solid var(--line);padding:16px 0}
.faq summary{font-weight:700;font-size:18px;cursor:pointer;font-family:"IBM Plex Sans Condensed",sans-serif;letter-spacing:.01em}
.faq p{color:var(--ink-2);margin:10px 0 2px;max-width:680px}

.post-list{display:grid;grid-template-columns:1fr 1fr;gap:20px}
.post-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:24px;text-decoration:none;display:flex;flex-direction:column;gap:8px}
.post-card:hover{border-color:var(--accent)}
.post-card h3{font-size:25px;font-weight:700;text-transform:uppercase}
.post-card p{margin:0;color:var(--ink-2);font-size:16px;flex:1}
.post-card .post-meta{font-size:13.5px;color:var(--accent-strong);font-weight:700;letter-spacing:.05em;text-transform:uppercase}
@media (max-width:760px){.post-list{grid-template-columns:1fr}}
.post-date{font-size:14px;color:var(--cream-2);letter-spacing:.05em;text-transform:uppercase;font-weight:600}

footer.site{background:var(--dark-2);color:var(--cream-2);padding:44px 0 110px}
.foot-grid{display:flex;gap:34px;flex-wrap:wrap;justify-content:space-between}
footer.site .brand-name{color:var(--cream)}
footer.site .brand-mark{background:var(--cream);color:var(--dark)}
footer.site a{color:#f0a05a;font-weight:600;text-decoration:none}
footer.site a.phone{font-family:"IBM Plex Mono",monospace}
footer.site .foot-col b{color:var(--cream);display:block;margin-bottom:8px;font-size:15px;letter-spacing:.06em;text-transform:uppercase}
footer.site .foot-col div{font-size:15.5px;line-height:1.7}
.foot-base{margin-top:30px;padding-top:18px;border-top:1px solid #33302a;font-size:13.5px;color:#9a917f;display:flex;gap:14px;flex-wrap:wrap;justify-content:space-between}

.sticky-bar{display:none;position:fixed;left:0;right:0;bottom:0;z-index:50;background:var(--surface);border-top:1px solid var(--line);padding:10px 14px calc(10px + env(safe-area-inset-bottom));gap:10px}
.sticky-bar .btn{flex:1;padding:13px 8px}
@media (max-width:760px){.sticky-bar{display:flex}}

.chat-fab{position:fixed;right:18px;bottom:22px;z-index:60;background:var(--accent);color:#fff;border:0;border-radius:999px;padding:14px 22px;font:inherit;font-weight:700;font-size:15.5px;cursor:pointer;display:flex;gap:9px;align-items:center;text-decoration:none}
.chat-fab:hover{background:var(--accent-strong)}
@media (max-width:760px){.chat-fab{bottom:86px;right:14px;padding:12px 18px}}
@media (prefers-reduced-motion: reduce){html{scroll-behavior:auto}}

.reviews-facts{font-family:"IBM Plex Mono",monospace;font-weight:600;font-size:17px;color:var(--ink)}
.offers-strip{display:flex;flex-wrap:wrap;gap:10px;margin:0 0 26px}
.offer{display:inline-flex;align-items:center;gap:8px;background:var(--accent-soft);color:var(--accent-strong);border:1.5px solid var(--accent);font-weight:700;font-size:15.5px;padding:10px 18px;border-radius:999px}
.reviews-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}
.review-card{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:24px;display:flex;flex-direction:column;gap:10px}
.review-card.wide{grid-column:1/-1}
.review-stars{color:var(--accent);font-size:18px;letter-spacing:3px;line-height:1}
.review-card blockquote{margin:0}
.review-card blockquote p{margin:0;font-size:16.5px}
.review-meta{font-size:14.5px;color:var(--ink-2)}
.review-meta b{color:var(--ink);font-size:15.5px}
.reviews-cta{margin-top:28px;display:flex;gap:14px;align-items:center;flex-wrap:wrap}
@media (max-width:760px){.reviews-grid{grid-template-columns:1fr}.review-card.wide{grid-column:auto}}